Olivia Amter

Olivia leads Customer Experience at PRXY, overseeing onboarding, support, and long-term customer success. Her focus is ensuring clients feel confident using the platform and supported at every stage of their work. She partners closely with product, legal, and operations teams to translate complex requirements into clear, reliable systems that help customers operate smoothly and with confidence.

Prior to PRXY, Olivia led customer experience and operations at startups from seed through Series D, building scalable support, onboarding, and success functions. She has also consulted with small businesses on CX strategy, systems, and process design, helping teams improve retention, clarity, and operational efficiency.